{"id":128,"date":"2020-09-19T19:09:24","date_gmt":"2020-09-19T19:09:24","guid":{"rendered":"http:\/\/learningcenter.demos.wplms.io\/?post_type=course&#038;p=92"},"modified":"2025-10-13T15:24:15","modified_gmt":"2025-10-13T13:24:15","slug":"institucional","status":"publish","type":"course","link":"https:\/\/qualitasplaza.com\/instituto\/course\/institucional\/","title":{"rendered":"Programa de Apoyo Institucional"},"content":{"rendered":"\n<div class=\"vibe_editor_note\" style=\"padding: 30px; background: #fffddb; color: #303030;\">\n<div class=\"vibe_editor_column_content\">\n<div class=\"vibe_editor_rich_text\">\n<\/div>\n<\/div>\n<div class=\"vibe_editor_column_content\">\n<div class=\"vibe_editor_columns_wrapper\">\n<div class=\"vibe_editor_columns_1_1 \">\n<div class=\"vibe_editor_column_content\">\n<div class=\"vibe_editor_rich_text\">\n<ul>\n<h2>\u00bfQu\u00e9 Incluye?<\/h2>\n<li>Casos pr\u00e1cticos aplicados a la realidad de la empresa.<\/li>\n<li>Modelos de trabajo replicables para cadenas y franquicias.<\/li>\n<li>Convenios de formaci\u00f3n corporativa bajo demanda.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<div class=\"vibe_editor_column_content\">\n<div class=\"vibe_editor_rich_text\">\n<ul>\n<h2>Nuestra Metodolog\u00eda<\/h2>\n<li><b>Entrevistas internas<\/b> con la direcci\u00f3n y el equipo operativo.<\/li>\n<li><b>Encuestas a clientes reales<\/b> para conocer su percepci\u00f3n actual.<\/li>\n<li>Aplicaci\u00f3n de <b>Mystery Shopper<\/b> para evaluar la experiencia de forma objetiva.<\/li>\n<li><b>Revisi\u00f3n estrat\u00e9gica<\/b> de sus canales digitales y puntos de contacto.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"vibe_editor_rich_text\">\n<br>\n<br>\n<h2>Alcance del programa<\/h2>\n<ul>\n<li>Alineaci\u00f3n de objetivos de negocio con pr\u00e1cticas de servicio y CX.<\/li>\n<li>Estrategias dise\u00f1adas para ser aplicadas en varios puntos de venta.<\/li>\n<\/ul>\n<br>\n<br>\n<h2>Descripci\u00f3n<\/h2>\n<p>Impulsa a tu empresa con programas de transformaci\u00f3n avalados por estudios de caso y convenios estrat\u00e9gicos.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Dise\u00f1ado para empresas, cadenas y franquicias que buscan soluciones pr\u00e1cticas y replicables, con enfoque en sostenibilidad y escalabilidad.<\/p>\n","protected":false},"author":1,"featured_media":1540,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"_vibebp_attr":"","_vibebp_dimensions":"","_vibebp_responsive_height":"","_vibebp_accordion_ie_support":"","footnotes":""},"course-cat":[157],"coauthors":[154],"class_list":["post-128","course","type-course","status-publish","has-post-thumbnail","hentry","course-cat-pyme"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.0 - 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