e-Commerce Module

Exhaustive review for compliance with the good practices.

Accreditation of good practices
e-Commerce

We have designed an accreditation system for Websites that consists of verifying the existence of the company and confirming that what it offers is what it really sells.

It assures the customer of the company's identity with the Website, a factor that positively affects the purchase decision. This system helps the SME to improve its sales and works very well for new buyers who now have factors accredited by Qualitas Plaza.

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Steps

In just 4 steps you can obtain your accreditation of good e-Commerce practices.

Audit

We confirm the application of good practices in your organization.

Repair

Correct errors with the support of our approved partners.

Validation

We verify the corrections through a new audit.

Approval

We grant the seal of accreditation of good e-Commerce practices.

Review and compliance with good e-Commerce practices

Recognition of the organization, description of products and services, among others.

Verification of Information on applicable legislation and jurisprudence.

Verification of uses of secure systems in payment transactions.

Evaluation of after-sales services.

Verification of delivery times and agreed terms.

Customer service processes and personal data protection.

Contents, useful information and access to privacy policies.

Requirements and elements to evaluate:

  • Commercial communication.
  • Sale.
  • Recruitment.
  • Payment.
  • Delivery of the good or service.
  • After-sales service.
  • Extrajudicial Conflict Resolution System.
  • Technology.
  • Protection of personal data.
  • Ethics.
  • Protection of intellectual property.
  • Suppliers.